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Windows 11 Support Center.

Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

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• When I try to use HP Solutions Center it doesn't load. Just .

When I try to use HP Solutions Center it doesn't load. Just blank page. Have the latest drivers inst

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‎01-24-2021 08:51 PM

When I try to use HP Solutions Center it doesn't load. Just blank page. Have the latest drivers installed

It just has a blank screen (fi on it)

I can not copy from the HP solutions Center

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• HP Photo Smart all-in-one 410C

TEJ1602

‎02-01-2021 02:16 AM

@des7745, Welcome to HP Support Community!

Adobe has stopped supporting the Flash player that was required for HP Solution Center. There is no update on new software as of now.

I would suggest you try the Windows built-in drivers. Follow the steps below:

• Go to Control Panel - Devices and printers - Click on "Add printer" and follow the on-screen instructions.

• When the page prompts for the drivers, select "Windows update". The driver list will be updated.

• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.

Note: If the printer is not found in the list, try Deskjet 990c or Deskjet 6980 to install the printer as these are the generic printer drivers.

Hope this helps! Keep me posted.

Please click “ Accepted Solution ” if you feel my post solved your issue, it will help others find the solution. Click the “ Kudos/Thumbs Up " on the bottom right to say “ Thanks ” for helping!

TEJ1602
I am an HP Employee